Plan and billing

Every new business starts with a free trial, and no card is needed. When you are ready, choose a plan and pay monthly or yearly. Everything is in Plan & billing in the dashboard menu. On a phone, tap the ☰ button at the top to open the menu.

#Your free trial

• The trial starts as soon as you create your business. It is 7 days, unless your coupon gives you more.
• A bar at the top of the dashboard shows how many days are left. Tap See plans to choose a plan.
• Plan & billing shows Free trial, the end date and the days left.

#What happens when the trial or plan ends

If the trial or your plan ends and you have not paid, a red bar shows at the top of the dashboard. You can still see everything, but changes, sales and the online store are paused. Tap Choose a plan to start again. Nothing is lost.

A paid plan shows a reminder in the last few days before it ends, with Renew now.

#Plans

Every plan has every feature. Plans differ in how many shops, staff accounts and products you can have. Each plan card on Plan & billing lists its limits.

Next to Add shop, Add user and similar buttons, you see how much of your limit you use. When you reach a limit, the button is greyed out. Choose a bigger plan, or ask for a higher limit in Settings → Requests. See Help and support.

#Choose a plan and pay

1. Open Plan & billing.
2. At Plans, choose Monthly or Yearly. Yearly plans show how much you save.
3. Tap Choose plan on the plan you want.
4. Have a coupon? Tap Have a coupon?, type the code and tap Apply. You see the money off and what you pay.
5. Choose how to pay, then tap Pay now or Continue.

Only the owner or a manager can buy a plan.

#Paying online

Online payment opens the payment page. When the payment goes through, your plan starts at once and you see Payment received. Thank you!

#Paying by bKash, Nagad or bank

These are marked Confirmed by Aiyaar.

1. Send the exact amount shown to the number or account shown. Use the copy buttons to copy the amount and details.
2. Note the Transaction ID (TrxID) from the app or the SMS. For a bank transfer, keep the reference number.
3. Type it in the box. In Note, you can add the number or account you sent from, so we find it faster.
4. Tap Submit payment.

Aiyaar checks the payment, usually within a few hours, and your plan starts then. Until then, Plan & billing shows that the payment is waiting.

#Coupons

A coupon can give you more free trial days, or money off your plan.

• When you sign up: tap Have a coupon code? on the sign-up page. A link with a coupon fills it in for you. See Create your account.
• When you pay: tap Have a coupon? when you choose a plan. A coupon you used at sign-up for money off is filled in for you here.

#Switch plans

On Plan & billing, tap Switch to this plan on another plan. If your current plan is still running, the new plan is scheduled and shows Starts with its date.

#Cancel your plan

1. Open Plan & billing.
2. Tap Cancel plan, then Cancel plan again to confirm.

Everything keeps working until the end date. After that, the business becomes read-only until you choose a plan again. To change your mind before the end date, tap Keep this plan.

#Your invoices

At the bottom of Plan & billing, Invoices lists every invoice with its period, amount and status. Open an invoice to Print it or Download PDF.

#Questions about billing

Open Support and start a ticket about Billing & plan. See Help and support.