Sign-in and security

Your Aiyaar account holds your sales, stock and customers, so keep it safe. Most of the settings on this page are in My profile: tap your name or photo at the top right of the dashboard and choose My profile. This works the same on a phone.

#Use a strong password

A password needs at least 8 characters, with a letter and a number. Use one you do not use anywhere else.

To change it:

1. Open My profile.
2. Under Password, type your Current password.
3. Type the New password and type it again in Repeat new password.
4. Tap Change password.

All your other devices are signed out. Forgot your password? See Create your account.

#Turn on the sign-in code

With the sign-in code on, Aiyaar emails you a 6-digit code every time you sign in, after your password. Someone who only knows your password cannot get in.

1. Open My profile.
2. Under Sign-in code, switch it on.
3. Type your password to confirm it is you, then tap Turn on.

Now, when you sign in, you see Check your email. Type the code from the email and tap Sign in. No email? Look in your spam folder, or tap Send a new code.

#See where you are signed in

Under Where you are signed in, you see every phone and computer that is signed in to your account, with its place and when it was last used. The one you are using now is marked This device.

• Tap Sign out next to a device to sign it out.
• Tap Sign out all other devices to sign out everywhere except here.

If you see a device you do not know, sign it out and change your password straight away.

To sign out of the device you are using, tap your name or photo at the top right and choose Sign out.

#Change your email

1. Open My profile.
2. Under your email, tap Change email.
3. Type the New email and your current password.
4. We send a code to the new email. Type it to confirm.

After that you sign in, get codes and reset your password with the new email. Sometimes Aiyaar checks the change first; then you see that it is waiting, and we email you when it is done.

#Lock the POS with a PIN

A POS PIN lets you lock the POS screen when you step away from the counter, so nobody can sell or look in your name.

1. Open My profile.
2. Under POS PIN, type a PIN of 4 to 6 digits and type it again in Repeat PIN.
3. Tap Set PIN, type your password and tap Save PIN.

In the POS, tap the lock button to lock the screen. To go on, type your PIN. You can also make the POS lock itself: in the POS settings, choose a time in Lock the screen when idle. See Sell with the POS.

To change or remove your PIN, use Change PIN or Remove PIN in My profile.

#Staff accounts

• Give every staff member their own account. Never share the owner's password.
• Give each role only the permissions it needs. See Staff and roles.
• When someone leaves, open Settings → Users and delete them, or set them to Suspended. They lose access at once.
• If a staff member forgets their password, the owner can reset it on Settings → Users. They are signed out on every device.

#Activity log

Settings → Activity log shows who did what, and when: payments, returns, cancellations, cash register closings, purchases and store changes. Use the search box to find something. Only people who can change business settings see it.

#Good habits

• Sign out on a shared computer when you finish.
• Check Where you are signed in now and then.
• Do not share your password, sign-in code or POS PIN with anyone.